ByShelley Zalis,

Senior Contributor.

When I hire, I am not just looking at a résumé. I am looking for passion. Skills can be taught. Passion cannot. Unless you are hiring a doctor, lawyer, or accountant where specialized expertise is the foundation, what matters most is finding people who bring curiosity, creativity, and a “what could we build?” attitude.

Passion is the ultimate driver of performance. It fuels innovation, inspires collaboration, and creates resilience when challenges arise. A passionate team member does not just do their job, they elevate everyone around them. They ask bigger questions, look for smarter solutions, and bring energy that is contagious.

Companies spend billions on training programs to teach technical skills, processes, and systems. And it works. But no training program in the world can teach someone to care deeply, to show up with curiosity, or to bring possibility thinking to the table. That spark has to come from within.