ByRashi Shrivastava,
Forbes Staff.
Welcome back to The Prompt.
About a year ago, Viraj Bindra watched as his friend’s law firm struggled with a deluge of cases, far more than it had the capacity to handle. In the end, the firm had to turn away cases that had a fair chance of winning simply because it didn’t have the bandwidth. Bindra soon learned that this is a widespread problem that impacts a lot of people: Some 77% of American households can’t access legal help when they need it, in part due to staffing shortages at law firms. “For everyday Americans, counsel is more of a luxury than a right,” he said.
So Bindra, an ex-DoorDash product manager, decided to build AI software to ease that burden–and help lawyers more easily manage lots of clients. In April 2025, he launched Finch, a voice-based AI system that automates administrative tasks typically done by paralegals, such as retrieving medical records, setting up and tracking insurance claims, etc. The startup also hires its own paralegals to ensure and improve the accuracy of its product. Finch is “taking on the work that otherwise a law firm would've had to hire staff to do,” he said.
