Do you have any rights when an airline changes your seat assignment? That's what Jay Libove wanted to know after he lost his assigned seat on a recent flight from Philadelphia to Barcelona.
His airline changed his plane – and his seat assignment – twice without telling him.
"The last one was the worst," said Libove, an IT consultant who lives in Barcelona. "I had carefully chosen an aisle seat near the front of the cabin, and they re-seated me in the last row of the cabin in a window seat."
Although no one systematically tracks the number of these switches or the passengers affected by them, there's plenty of anecdotal evidence that they're occurring more frequently. (They tend to happen a lot when demand suddenly changes.)
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