I was trying to move money over quickly but the banking app was down. Plus, I had a toddler and a baby with me, and one had started screaming

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t the Aldi checkout I was having trouble paying for my $100 grocery shop. It wasn’t that I couldn’t afford to pay, I’d just forgotten to transfer money into our everyday transaction account. I was trying to move the money over quickly at the checkout but the banking app was down. I had my two little kids with me, a toddler and a baby, one of whom had started screaming.

With a growing queue of other customers behind me, the checkout guy set aside my receipt for the scanned groceries and saved it, then went on to serving other people. Frantically, I called my husband and asked him to come down to the supermarket with his bank card and pay, as it didn’t seem that I was going to be able to. While I was on the phone to him, a lady in the line paid for her groceries – then told the checkout guy, “I’ll pay for hers, too.”