JPMorgan Chase CEO Jamie Dimon says corporate leaders can’t ignore the tidal wave of artificial intelligence reshaping their industries.
“I think people shouldn’t put their head in the sand,” he said Tuesday in a Bloomberg TV interview. “It is going to affect jobs.”
Dimon, who has long touted AI as one of the bank’s most powerful tools, said the technology is already reshaping nearly every corner of JPMorgan’s operations, from risk and fraud detection to marketing, customer service, and research.
“It affects everything,” he said. “It’s kind of the tip of the iceberg. We’re getting better and better at it.”
The bank now employs about 2,000 people working on AI systems it has been developing since 2012, Dimon said. JPMorgan has also built its own homegrown LLM model that is trained entirely on internal data.
