From 7 Oct 2025Metro Bank customers hit by payment problemsCustomers of Metro Bank have been hit with problems with its payment services, with some alarmed to see they now apparently have a negative balance.The glitch, reported this morning, left some customers unable to make or receive payments.One customer has told Metro that their account is showing -£909, warning they have entered an unauthorised overdraft.Another has reported that transactions have been duplicated, putting them into a negative balance.Metro has claimed that the issue has now been resolved, saying:
double quotation markEarlier this morning, we experienced a short delay affecting our inbound and outbound payments. This has now been resolved, and customers can currently make payments as usual. Some customers may see delays while we process these earlier payments and balances may still be showing inaccurately. We are prioritising this and working hard to minimise impact. We apologise for any inconvenience.
Metro customers, though, are disputing that it has been fixed.Not fixed at all is it though? having the bollocks to put “it’s been resolved” is beyond a joke i’m still sitting with minus in my account. Compensation must be in order, I’m never using Metro again after this.— Josh Gallagher (@JoshGallagherrr) October 7, 2025three hours after this tweet, and seven hours after I initially called Metro, the £600 that was taken from my account STILL hasn’t been returned.couldn’t go to work.can’t pay my bills.couldn’t even feed the dog.is this how you conduct business @Metro_Bank? https://t.co/edDQSVojtp— Republicurious? (@republicurious) October 7, 2025Metro’s Service Status page shows that its stores and telephone banking operations are busier than usual.Key events7 Oct 2025Closing post7 Oct 2025Metro Bank customers hit by payment problems7 Oct 2025UK steel unions slam EU tariff plan7 Oct 2025EU to raise tariffs on foreign steel imports7 Oct 2025UK investors quit equity funds at record pace as they flee sky-high stock markets7 Oct 2025E-bike operator Lime boosts turnover7 Oct 2025Goldman lifts gold price forecast7 Oct 2025Denmark's Ørsted raises $9.35bn in share issue7 Oct 2025JLR boss: recovery is "firmly underway"7 Oct 2025JLR pledges to pay suppliers quicker7 Oct 2025JLR announces some manufacturing will restart tomorrow after cyber-attack7 Oct 2025German industrial orders drop again7 Oct 2025Jim Ratcliffe’s chemical plant announces 60 job cuts7 Oct 2025UK house prices: what the experts say7 Oct 2025UK house prices growth weakest since April 20247 Oct 2025Introduction: Trump announces new 25% large truck tariffShow key events onlyPlease turn on JavaScript to use this featureClosing postTime to wrap up….Customers of Metro Bank have been hit by technical problems today that affected inbound and outbound payments, and left some being presented with negative balances.The EU is poised to announce new tariffs on foreign steel imports… a move which could be very damaging to the UK steel industry.UK investors have been piling out of stocks in recent weeks, new data shows, even as shares have hit record levelsThe futures price of gold has hit $4,000 for the first time, as investors seek a safe haven from geopolitical volatility, economic uncertainty and stubborn inflation.Goldman predicts gold could hit $4,900 by the end of next year.Jaguar Land Rover has launched a phased restart of its manufacturing operations, more than a month after the British carmaker was hit by a crippling cyber-attack….…as it revealed its sales had dropped sharply in a “challenging quarter”.UK house price growth has slowed to its lowest in over a year.This chart, from Downdetector, shows how reports of problems at Metro Bank began around 6am this morning, peaking just before 9.30am. Photograph: DowndetectorMetro Bank customers hit by payment problemsCustomers of Metro Bank have been hit with problems with its payment services, with some alarmed to see they now apparently have a negative balance.The glitch, reported this morning, left some customers unable to make or receive payments.One customer has told Metro that their account is showing -£909, warning they have entered an unauthorised overdraft.Another has reported that transactions have been duplicated, putting them into a negative balance.Metro has claimed that the issue has now been resolved, saying:
