After a year of about 200 fun-filled flights carrying nearly 2,000 dogs Bark recently launched Companion Concierge: a premium travel-planning service for dogs. Bark Air earned $6 million in revenue during its first year of operation offering luxury-level flights across the world. (One-way flight costs range from about $6,000 to $12,000).
The genesis of the idea was hearing from customers that Bark Air is the only place they’re getting really high-quality hospitality and services for their dog when they travel, and they wanted more, Mike Novotny, president of Bark Air, told Fortune.
Through Companion Concierge, Bark Air has provided services such as traveling with a dog when the owner cannot be there, planning fun and relaxing experiences for dogs during family vacations, and sending a chaperone for the dog throughout the entire trip. Concierges often come from a veterinary technician, rescue, daycare, or animal care background, Novotny said.
Photo courtesy Bark Air
Novotny gave the example of a family from the East Coast who traveled to a resort in Orange County. They had one of their dog concierges stay with the dog for a week in the same hotel as the family.
