The rollout of revised GST rates on medicines and consumer goods has left shopkeepers, wholesalers, and customers in Hyderabad grappling with confusion and uncertainty. While bigger retail and medical outlets have already integrated the changes into their billing systems, small traders and kirana stores are still selling stock at old prices, citing lack of clarity from distributors and companies.
In Shivaji Nagar, Rama, who runs Sri Shekar General Store, said the absence of updated communication has left both sellers and customers in the dark.
“No clarity, no new rates. We are selling at the old rates. Customers are asking, but we do not know what to say as we weren’t told anything,” he said.
On the other hand, a worker at TV Papaiah General Stores in Monda Market Road said their store has already started implementing the revised slabs.
“New slabs are being implemented here, and we have also slashed rates. We generate bills with the QR code reader, which comes with the new rates. Only then do we know how much and what. The public is yet to know fully about these transitions,” the employee said.
