Edi Rama, PM, says digital assistant Diella will make Albania ‘a country where public tenders are 100% free of corruption’

A digital assistant that helps people navigate government services online has become the first “virtually created” AI cabinet minister and put in charge of public procurement in an attempt to cut down on corruption, the Albanian prime minister has said.

Diella, which means Sun in Albanian, has been advising users on the state’s e-Albania portal since January, helping them through voice commands with the full range of bureaucratic tasks they need to perform in order to access about 95% of citizen services digitally.

“Diella, the first cabinet member who is not physically present, but has been virtually created by AI”, would help make Albania “a country where public tenders are 100% free of corruption”, Edi Rama said on Thursday.

Announcing the makeup of his fourth consecutive government at the ruling Socialist party conference in Tirana, Rama said Diella, who on the e-Albania portal is dressed in traditional Albanian costume, would become “the servant of public procurement”.