Highly likable people follow one simple rule—it has nothing to do with being 'fake nice,' says communication expert

Some people seem to be effortlessly likable. It’s not because they’re always agreeable. It’s not because they go out of their way to compliment everyone. And it’s definitely not because they’re trying to be liked.

Here’s the rule they follow: They make others feel seen.

Whether it’s a colleague, client, barista, or neighbor, highly likable people consistently show genuine interest and curiosity in other people. They don’t throw around big gestures or declarations — they do it through small, everyday habits that signal warmth, attentiveness, and respect.

As a keynote speaker, LinkedIn Learning Instructor, and author of “Unforgettable Presence,” I’ve worked with ambitious professionals across Fortune 500 companies and startups, helping them build stronger relationships.

I often tell them that being likable matters. People want to work with people they genuinely like. But that doesn’t mean being fake or disingenuous, and it’s not some innate personality trait. Likability is a skill, and anyone can learn it.