Prior to the pandemic, Manchester Airport was named the best airport in the UK six times on the trot in a prestigious industry awards ceremony.
Last week, it was awarded a far more dubious accolade: it's now considered among Britain's worst - with two of its three terminals named the country's least pleasant.
Terminal 1 and Terminal 3 finished bottom of the table in Which? magazine's recent survey of almost 6,000 flyers conducted over 12 months.
Terminal 2 finished fourth from the bottom, surpassing only London Luton and its sister buildings.
It's a remarkable fall from grace that airport bosses are refusing to recognise year on year, even as travellers bemoan its lack of facilities and dismal delays.
