This is the harrowing moment passengers screamed in terror after their bus crashed at Victoria station, leaving 17 injured - including the double-decker's driver. Emergency services rushed to the busy transport hub in central London earlier this morning following the rush-hour smash.Horrified pedestrians at a packed bus stop ran out of the way as the vehicle mounted the pavement and hit a barrier, amid claims the coach's brakes may have failed. Lionel Khoo, 57, was on his way to work aboard the number 24 when it veered off the road in Victoria Street, at around 8.20am.Dramatic video filmed by the civil servant shows the chaos that ensued, with people screaming and shattered glass visible on the ground as the bus's alarm blares. The Metropolitan Police said a total of 17 people, some pedestrians and some passengers, had been injured. Fifteen were taken to hospital and two were treated at the scene. No fatalities have been reported, police added.Mr Khoo said he was on his way to Westminster when he noticed the bus 'going faster than usual'.'It all happened very quickly. Suddenly, he (the driver) veered a little bit, and then we had crashed,' he added. 'The lady sitting in front of me fell on top of me - and the glass shattered and crashed onto us. Then everyone was screaming.' Passengers travelling on a double-decker bus that crashed at Victoria Station have told of their horrorImages appearing to show the aftermath of the crash have emerged, revealing how emergency crews treated some of the people wounded during the incident Emergency services rushed to Victoria Station, in London, earlier this morning following the incidentAnother witness, who rushed to the scene to help, claimed the bus's brakes may have failed and said the scene inside the double-decker was 'like a nightmare'. Sam Genders, from Canary Wharf, was up a ladder fixing a canopy on a shop when he heard a huge bang below him as the vehicle came to a crunching halt.Describing the 'carnage', the 30-year-old said he could see injured passengers lying in the street, while the bus's bloodied driver - who clambered out of his coach's window - yelled 'this effing bus'.‘We forced the bus doors open and it was like a scene from hell, it was a nightmare,' he added, telling the Metro. 'There was smoke and fumes and people laying in agony.Passenger Mr Khoo said tried to reassure one woman across from him and helped her exit the bus via the back door, as other riders scrambled to get out.He said: 'I asked if she was OK and told her that the bus was fine. It wasn't on fire or anything, so we had time to get out.'The front doors were jammed because of the crash but the back door was open so we left that way.'When I got out I saw there were people on the pavement who were clearly injured. 'Mr Khoo escaped physically unscathed, which he thinks is because he was facing the back of the bus.However, he has been left shaken by the incident.He said: 'I'm physically fine which I think is because I was facing backwards. Those who were facing forwards seemed to take the brunt of the crash.'But I do feel shaken up. Once I got to work I called my wife to let her know what had happened and I did feel upset.' Glass can be seen strewn across the inside of the bus as passengers scream in terror A man where a hi-viz jacket can be seen assisting some passengers to escape the bus One photo appears to shows broken glass strewn all over the floor after the incidentSpeaking of the run-up to the crash, he added: 'We were a couple minutes into the journey and I noticed the driver seemed to be going faster than I expected.'It's a busy part of London so usually we're crawling down the road.'Det Chf Supt Christina Jessah, who leads policing in the area said: 'We understand this incident will have been very distressing to all those involved and injured and we have begun an investigation.'We are appealing for any witnesses or anyone with information to please contact us. We welcome any dash cam or mobile phone footage.Pictures of the carnage show a large number of emergency vehicles including police cars, ambulances and a fire engine.The front of the crippled double-decker appears to have caved in from the force of the crash, with its windscreen suffering heavy damage. Pictures from the scene shown the vehicle, a route 24 bus, with a smashed front windscreen Emergency teams appear to inspect the damage caused to the bus The chaotic scene remains closed with all vehicles being diverted from the area, the Met said. Emit Suker, 47, said: 'It (the bus) was coming from Westminster - it was going really fast and came off the road.'There were about 15, 16 people inside the bus. People were screaming - it was terrible.'Another eyewitness said: 'I heard a massive crash - came outside and there was a woman on the floor with loads of people around her.'Lots of people from the gym had run out to help her.'An employee at Reply Ltd, which overlooks the crash scene, said casualties had been treated inside their office building.'I came just after the crash, about 10 minutes after, and there were a lot of emergency services. Two police vans, a lot of police cars, three fire engines,' they told the Telegraph. Police have cordoned off the road near the crash, which is reported to have left at least 17 hurt'At the moment, emergency services are treating people in the building. Everything is cordoned off but it looks like a lot of people and from what I can tell it looks like serious injuries.'A security worker at the nearby Nova office building added there were '10 to 12 casualties being treated in one of our receptions' but that they 'didn't look too bad'. A trail of diesel running down Allington Street has forced police to ban smoking in the area over fears of an incident.A London Ambulance Service spokesman said: 'We were called at 8.20am today to reports of a road traffic collision on Victoria Street, Westminster.'We have sent resources to the scene, including ambulance crews, advanced paramedics, a paramedic in a fast response car, a clinical team manager, an incident response officer and a command support vehicle. We've also dispatched London's Air Ambulance.'The incident is ongoing and we are working with our emergency services partners.'Flight tracking data shows the London Air Ambulance appeared to have landed in nearby St James' Park. Rosie Trew, TfL's head of bus service delivery, said: 'Our thoughts are with the people who have been injured following a bus incident at Victoria Street. The bus reportedly mounted the pavement, injuring a number of pedestrians and passengers The Metropolitan Police said no fatalities have been reported so far (pictured: emergency teams at the scene of the double-decker crash)'We are working with the police and the operator, Transport UK, to urgently investigate this incident.'This must have been a distressing incident for everyone involved and we have support available for anyone affected.'Two pedestrians have been killed in bus crashes in Victoria in recent years.Catherine Finnegan, 56, from County Galway, Ireland, died after she was hit by a double-decker bus at Victoria bus station in January last year.In August 2021, Melissa Burr, 32, from Rainham, Kent, was killed at the station after bus driver Olusofa Popoola accidentally accelerated into the back of a stationary bus, shunting it into her.Two other women have died in the same area of Victoria after being hit by a bus in recent years - Catherine Finnegan (left), 56, in January; and Melissa Burr (right), 32, in August 2021 Police and emergency service crews surround a bus that crashed into a pedestrian outside London Victoria Bus Station in January last yearMs Burr was using a pedestrian walkway at the bus station and crossed towards the door of a 507 bus parked at its stop before she was hit.Popoola, of Peckham, south-east London, admitted causing Ms Burr's death by careless driving and said he had pressed the accelerator instead of the brake by mistake.He was sentenced at the Old Bailey to 18 months imprisonment, suspended for two years.Victoria bus station was closed in late 2023 for works designed to improve pedestrian safety and accessibility for partially sighted passengers.Problems highlighted included an unconventional layout of pedestrian crossings, use of markings and a lack of tactile paving, as well as one crossing that directed pedestrians into a bus stop.Anyone with information about today's latest bus crash near Victoria Station is urged to contact police on 101, quoting 'CAD 1605/4Sep'.