More than 40 candidates reported issues with June exam
Fifa considers issue to have ‘already been resolved’
A group who claim that technical problems with Fifa’s online football agent exam prevented them from completing the test are to take their cases to the court of arbitration for sport (Cas).
As revealed in the Guardian last month, several prospective agents complained that there were various issues with the platform being used for Fifa’s new global exam that took place for the first time on 18 June, including candidates being left with insufficient time to answer the questions or later finding out that multiple answers had not been recorded. Some were allowed to resit the exam on 30 June but many were informed they will now have to wait until next year and had no right to appeal.
However, in a letter that has been seen by the Guardian that was sent to Fifa’s general secretariat last month, the group of more than 40 candidates who were affected asked for a review “based on fundamental and obvious errors in the application of Fifa regulations” that they estimate could have had an impact on “thousands worldwide”.
