India’s IT services giants race to reinvent themselves for the AI age
Outsourcing sector struggles to adjust as clients shift budgets to artificial intelligence projects
Outsourcing sector struggles to adjust as clients shift budgets to artificial intelligence projects

Agentic tools are coming for the repetitive work that was once their bread and butter

Innovation transforms the nature of work — our job is to guide that transition by mapping existing skills on to new roles

Pendulum is swinging back to companies in areas such as servers, more general chips and software

Sector companies are seeking to show that time saved on one-off tasks can translate into real-world business value

With a few powerful companies now controlling the tech, some countries are trying to take back control

Technology’s adoption is helping outsourcers offset slowing sales in the US and Europe