If your flight is significantly delayed you should at least be entitled to care and assistance while you wait
Wednesday’s air traffic control technical fault came as many thousands of families prepared to head off on their summer holiday.
Those whose flights have been disrupted have significant rights and entitlements in relation to everything from refreshments to refunds.
If your flight is significantly delayed – the Civil Aviation Authority (CAA) explains how this is defined on its website – you are entitled to care and assistance while you wait, which means food and drink and the ability to make phone calls, plus accommodation and the necessary transfers if the flight is delayed until the next day.
Many airlines will provide vouchers for you to buy food and drink, and overnight accommodation will typically take the form of a nearby hotel.
