A more rigorous and sophisticated system is needed to enhance the accountability of Hong Kong government workers, who must continue to raise standards
Hong Kong’s civil service has, with justification, been described by the government as the backbone of the administration, helping develop and execute policies while providing public services. But the need for the more than 173,000 civil servants to perform well and provide good value for money is as important now as it has ever been, as the city faces new challenges and a big budget deficit.
Chief Executive John Lee Ka-chiu has championed a “result-oriented” approach for the government and is determined civil servants will also meet high standards. Lee recently revealed plans to introduce a new accountability system for the civil service to complement the existing one for principal officials. There are, as yet, few details. But he said underperforming senior bureaucrats may face a pay freeze or other punitive measures. The aim is to improve leadership and policy implementation. It is a welcome development.
Hong Kong’s civil servants had their pay frozen for a year in April as part of measures to tackle the deficit, but rises for individuals are still possible within the pay bands. Civil servants are well paid and enjoy job security and generous fringe benefits. Their pay structure is rigid and outdated. There is much room for reform.
