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Salesforce
is accelerating its use of artificial intelligence in automating workloads, according to CEO Marc Benioff.
“All of us have to get our head around this idea that AI could do things, that before, we were doing, and we can move on to do higher value work,” he said in an interview with Bloomberg’s Emily Chang, noting that the technology currently accounts for about 30% to 50% of the company’s work.
Technology companies are hunting for new ways to trim costs, boost efficiencies and transform their workforce with the help of AI.
