A university student died of an overdose after police failed to leave a voicemail for her parents despite desperately needing their help to find her house.
Amy Levy, 22, deliberately took an overdose of prescription pills at her student digs in Bristol while on the phone to a friend, who alerted the police as her condition deteriorated.
Two forces - Surrey Police and Avon and Somerset Police - launched a frantic search to find the University of the West of England (UWE) student and attempted to contact her parents in Surrey because they did not know her address.
But when officers tried to ring her parent’s home phone and her mother’s mobile, their number showed ‘no caller ID’ and the calls went unanswered.
No voicemail message was left despite the urgency of the situation.
