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CEO Andy Jassy said Tuesday that the company’s corporate workforce will shrink in the coming years as it adopts more generative artificial intelligence tools and agents.
“We will need fewer people doing some of the jobs that are being done today, and more people doing other types of jobs,” Jassy said in a memo to employees. “It’s hard to know exactly where this nets out over time, but in the next few years, we expect that this will reduce our total corporate workforce.”
Jassy wrote that employees should learn how to use AI tools and experiment and figure out “how to get more done with scrappier teams.”
The directive comes as Amazon has laid off more than 27,000 employees since 2022 and made several cuts this year. Amazon cut about 200 employees in its North America stores unit in January and a further 100 in its devices and services unit in May.
