Government says it will introduce proposals to further enhance platform workers’ rights and benefits within the year

Hong Kong food delivery rider John Lam* cannot afford to make a single mistake while working.

The 40-year-old takes extreme care while delivering orders on his motorcycle, knowing that if he has a work-related accident he will receive few employment benefits and minimal compensation.

“I understand that being highly responsive to my phone can lead to more orders. But for safety reasons, I only handle my phone when my vehicle has completely stopped,” said Lam, who delivers food for the city’s two online platforms, Foodpanda and Meituan’s Keeta.

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