The Telangana State Consumer Disputes Redressal Commission (TGSCDRC) upheld an order of a district commission, and directed TATA AIG Insurance to clear a housing loan following the death of a borrower. The panel with in-charge president Meena Ramanathan and member (Judicial) V.V. Seshubabu found both the insurer and PNB Housing Finance Ltd. liable for deficiency in service.
The complainant, Suddala Sujatha, stated her husband, Doddana Gowd Suddula, died on May 5, 2021, on account of viral pneumonia. Mr. Suddula had availed a housing loan of ₹1.39 crore from PNB Housing Finance Ltd. The loan was insured through a policy which TATA AIG General Insurance had issued.
