When a judge dismissed an appeal by prolific ticket tout Peter Hunter and his husband and accomplice David Smith against their landmark conviction for fraud, he sounded an alarm.
The evidence, he said in a 2021 judgement, suggested the possibility of "connivance and collusion" between ticketing companies and touts, who buy up tickets for live events in bulk and sell them to the public at inflated prices.
A different judge sentencing another group of ticket touts for fraud, including the self-styled "Ticket Queen" Maria Chenery-Woods, last year raised similar concerns and suggested the possibility some ticketing sites had been "complicit" in the touts making "substantial profits" by reselling tickets.
Hunter fraudulently traded tickets between 2010 and 2017, Chenery-Woods between 2012 and 2017. They both used all of the four big UK ticket resale sites: StubHub, Viagogo and the Ticketmaster-owned GetMeIn! and Seatwave.
For years, fans had battled touts to get the tickets they wanted and to avoid heavy mark-ups on resale sites. Meanwhile, Ticketmaster had publicly insisted that it was trying to combat ticket touting, which can be illegal in some circumstances.
