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Starbucks
plans to roll out a generative artificial intelligence assistant created with Microsoft
Azure’s OpenAI platform to 35 locations this month as part of its strategy to simplify baristas’ jobs and speed up service in its cafes.
The coffee chain showed off the new technology to more than 14,000 North American store managers at its Leadership Experience in Las Vegas on Tuesday. A broad launch of the “Green Dot Assist” platform across the U.S. and Canada is slated for the company’s fiscal 2026, which starts in the fall.
