https://arab.news/we9hf
Even though nearly half of office workers now turn to generative AI in their daily work, fewer than one in four CEOs report that the technology has delivered its promised value at scale. What is going on?
The answer may lie in the fact that generative AI was initially presented as a productivity tool, which led to it being strongly associated with cost-cutting and workforce reductions. Spotting the risk, some 42 percent of employees surveyed in 2024 worried that their job might not exist in the next decade.
In the absence of training and upskilling to harness the technology’s potential, it is not surprising that there would be more resistance than enthusiasm. Like antibodies fighting off a foreign body, there can be an “immune response” within organizations, with employees and managers alike resisting change and looking for reasons why AI “won’t work” for them.
In addition to slowing adoption, such resistance has prevented a fuller exploration of other potential benefits, such as improved decision-making, enhanced creativity, the elimination of routine tasks and higher job satisfaction. As a result, there has been little consideration of how to “reinvest” the time that AI can save.
