A furious mother has accused The Royal Mint of complete 'incompetence' after she trusted them to auction a collection of valuable coins left to her son by his late grandfather.

When Harriet Scott's teenage son received the gold coins worth £18,000, his mother made the understandable choice of handing them over to Britain's oldest company, established in 886AD, to sell them off.

But after a miserable ordeal, which saw the firm lose 18 of the precious items for seven nerve-shredding months before stalling on paying interest on the delay, Ms Scott has been left thoroughly fed up with the institution.

With her son, then 18, preparing to leap into the demanding world of acting, she was keen to get his adult life off to the best possible start and sent the gift to the Mint's auction department in December 2023, as the trustee of his will.

Things soon went pear shaped, however, as the firm, based in Llantrisant, Wales, went quiet for six months before handing Ms Scott the bad news that they had only sold £5,160 worth of coins.