Sky customers are venting over the 'insulting' compensation offered by the streaming service after tens of thousands across the UK were left without broadband and television following an outage.
The widescale issue - which for some lasted more than 12 hours - caused a blackout for Sky Q box users, while others said their internet services went down, in the evening of May 15.
At its peak, more than 30,000 people were reporting problems with their services on DownDetector and were having to keep restarting their Sky Q boxes.
For some customers, the issue spilled over into the next day before Sky was able to resolve the technical problem fully.
Now Sky has contacted affected customers and offered a free film from Sky Store Buy & Keep as a 'way of saying thank you for bearing with us.'
